1 comment

Received a new item exactly as promised in my contract.

Read the contract! It was a covered item, they quickly agreed. Full reimbursement / replacement decision took about 3 days and new furniture arrived 3 weeks later (same day would have been nice, but what can you do).

Probably wrong forum for pissed customers, but READ your contract. They won't buy you a new couch if your dog urinates on it and you aren't paying ~$100 a month for a pet plan.

Its pretty simple and on you if you don't collect from GBS. You are either asking for something you didnt pay for or got a *** employee on the line. Try again, they are much better than #2 Guardsman for this type of insurance.

Location: Miami, Florida

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Sigurd Seu

You must work for them! Nice try but one good review out of hundreds of negative reviews, either you work for them or you hit the jackpot on who theyโ€™ll actually cover. This company is ***

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